Privacy Policy
Your privacy is important to us, and we are committed to protecting it. We believe it is important for you to know what personal data we at ChainThat Limited (“ChainThat” or “we”) collect from you, why we collect it, how we use it and what rights you are entitled to as a data subject or consumer.
It is important that you read this policy, together with any additional and more specific information we may provide on various occasions when we are collecting or processing personal data. Your use of our sites, products, or services indicates you agree to our collection, usage, and disclosure of your information as described in this Privacy Policy.
Information we collect
We collect only the information needed for legitimate business purposes. You may need to provide some personal information such as your full name, email ID, contact details, designation, etc., when you sign up for an account, register for a Demo, ask for customer support, or wish to buy our product or services.
If you are availing our products or services; we may collect following personal information from you or through your employer – full name, email ID, contact details, address, designation, contact numbers, etc.
If you have applied for a position at ChainThat, we may collect the data contained in your CV until the recruitment process has concluded. If unsuccessful in your application, we will not retain your data unless you consent for it to be kept on record for potential future opportunities.
We may collect personal information directly from publicly available databases, social media sites or in collaboration with our partners from time to time. You may also need to provide some personal information if you wish to explore employment opportunities with us.
What we do with your personal information
By sharing your details, you understand and agree to share contact details with ChainThat. We do not share or sell your personal information to anyone for any purpose. We use personal information solely for the purpose of interacting with you and to enable you to avail our product or services. We use personal information only for the specific reason for which it is provided.
Some personal information is required:
- To manage, administer and fulfill the obligations under contracts.
- To promote the ChainThat brand, products, initiatives and values with marketing communications.
We use appropriate security controls to protect the information you provide and, where applicable, will take reasonable steps to permit you to correct, amend, or delete inaccurate or incomplete information. The data collected will be deleted within 365 days.
We may send you marketing communications through various channels, such as email or phone; to do so, we might use your name, email ID, and contact details. You can opt-out of receiving such communications at any time by reaching out to ChainThat via the contact information available on our website.
We will only use your personal data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable local law. Any exceptions will be brought to your notice and legal basis for the same will be explained.
Your privacy is our priority, and we are committed to addressing any questions you may have regarding handling your data. For any data privacy queries, please get in touch with our Data Privacy Officer at DPO@ChainThat.com.
We will not share your personal information
We do not share your personal data with anyone else and we will never sell personal data. However, exemptions to the above are where ChainThat is asked to provide information because of any legal or regulatory requirements. We will make every effort that such mandated disclosures from the regulatory authorities are communicated to you.
How long will we keep your personal information?
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In some circumstances we may anonymize your personal data so that it can no longer be directly associated with you.
How will we keep your information safe?
We are fully committed to information security and compliance with applicable regulation. We have implemented strong security controls for the protection of data. We have designed and implemented information security program in line with Service Organization Controls 2 (SOC). We have put in place appropriate measures to comply with the European Union (EU) General Data Protection Regulation (GDPR).
Though we take reasonable measures to protect our assets against unauthorized access or attack, the internet inherently is not fully secure. While we work towards and strive to protect your personal information/privacy, we would like you to take note of inherent internet risks associated with data transfer and processing. You also need to ensure that your User ID, Password, etc., are not disclosed with anyone and your systems are safe for usage.
At any point, if you suspect any security issues or incidents, or you receive any suspicious mail from someone holding themselves out to be a ChainThat employee or from a fake website claiming to be affiliated with ChainThat, you may reach out to us via the contact information available on our website.
How are cookies used?
A cookie is a small piece of data stored on the user’s computer by the web browser while browsing a website. We use cookies to improve the quality of our site and service, and to try and make your browsing experience meaningful.
Cookies may be used to track how you interact with our sites and to analyse trends. The types of data collected may include IP addresses, cookies identifiers, site activities, etc.
We use first-party and third-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing information that is relevant to you, and all in all providing you with a better and improved user experience.
You can control the use of cookies, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
How to contact us?
If you have a privacy concern, complaint, or a question regarding this privacy statement, please let us know by contacting us via the contact information available on our website.
We value your trust and will take the appropriate measures to ensure that we fulfill your request.
You have certain choices
You may contact us on various matters pertaining to your personal information such as to –
- request access
- request rectification
- request deletion
- request data portability
- request to opt out from receiving email newsletters, alerts or other marketing emails.
Upon receiving your request, we will make every effort to fulfil it; if it is not otherwise required to be treated differently by law or for legitimate business purposes. You must identify yourself prior to making a request; we may not be able to process your request if it is deemed unreasonable or inappropriate.
We will respond to your queries within a reasonable timeframe. Please note that we may need to maintain residual copies even after your information gets deleted from the active environment (e.g., backup copies or to ensure we don’t contact you if you have opted out).
Legal notice
ChainThat may need to disclose personal information to legal authorities for compliance, fraud investigation, statutory purposes or for other legal activities as per the local laws and government request.
Changes to this privacy statement
We reserve the right to update this privacy notice at any time.