ChainThat

How ChainThat’s BPA Platform Transformed Fusion’s Operations

Beyond Just Getting the Job Done Before ChainThat, Fusion used a platform that, as Mike describes, was “mediocre enough to get the job done”. While adequate for basic tasks like invoicing and data tracking, it fell short on true scalability and innovation. “We were looking to do more than just operate,” says Mike. Fusion needed…

Beyond Just Getting the Job Done Before ChainThat, Fusion used a platform that, as Mike describes, was “mediocre enough to get the job done”. While adequate for basic tasks like invoicing and data tracking, it fell short on true scalability and innovation. “We were looking to do more than just operate,” says Mike. Fusion needed…

Before ChainThat, Fusion used a platform that, as Mike describes, was “mediocre enough to get the job done”. While adequate for basic tasks like invoicing and data tracking, it fell short on true scalability and innovation.

“We were looking to do more than just operate,” says Mike. Fusion needed a platform that could embed advanced logic, automate complex workflows, and integrate seamlessly with their partners. ChainThat’s BPA provided the answer, allowing Fusion to “get business out there” efficiently and flexibly, enabling smoother integration across diverse partner systems.

ChainThat’s platform has delivered substantial benefits in automation and customisation for Fusion. “We can now rely on automation for processes that would usually require manual input,” Mike explains. This shift reduces errors and accelerates decision-making, allowing Fusion to respond swiftly to market needs. Moreover, BPA’s customisable reporting and document generation allow Fusion to tailor their operations with precision, an advantage they had not experienced with traditional platforms.

One of the most valuable aspects of working with ChainThat has been the collaborative relationship, which Mike highlights as essential for Fusion, especially as a smaller company. “It was a collaborative process that really made a difference for us,” Mike notes. ChainThat’s team worked closely with Fusion to understand their unique requirements and delivered a solution that genuinely fit their needs. This partnership has extended beyond initial implementation, with ChainThat continuing to support Fusion’s growth and evolution.

The journey with ChainThat’s BPA platform has set Fusion on a path to greater efficiency, innovation, and adaptability. For MGAs, brokers, and insurers seeking a robust, forward-thinking solution, ChainThat’s BPA platform offers a compelling combination of technology and support. As Fusion’s experience demonstrates, ChainThat is more than a technology provider—it’s a partner in growth, helping clients exceed expectations in a dynamic industry.