Customer Recognition: Everett Cash Mutual’s Gesture to ChainThat

When the Everett Cash Mutual (ECM) team presented ChainThat with a framed, signed resolution from its Board of Directors, it was a moment of deep pride and gratitude — one that symbolised partnership in its truest form.

The gesture came after the successful launch of FREBird™ — ECM’s Farm, Ranch, and Equine Best Insurance Rating Display — built on ChainThat’s Beyond Policy Administration (BPA) platform and now rolled out to agents across all states in the U.S.

From Collaboration to Impact

Following ECM’s acquisition of American Reliable Insurance Company, the need arose for a scalable and unified platform capable of supporting operations across 40+ states and multiple lines of business.

Having delivered such a transformation program on time and on budget — ChainThat’s BPA platform enabled ECM to streamline its policy administration and agency interface, empowering the insurer to serve its agents and policyholders, across all states in US, with greater agility, accuracy, and confidence.

More Than a Vendor Relationship

For ChainThat, receiving a formal resolution from ECM’s Board is a rare and humbling experience.

“We have never seen such recognition awarded to an IT partner — and that’s because we don’t operate as vendors,” said Vikas Acharya, CEO of ChainThat. “We operate as partners, fully invested in our clients’ success.”

This project exemplifies how trust, transparency, and collaboration can transform even the most complex implementations into shared success stories.

Rather than approaching the engagement as a standard technology delivery, both teams worked shoulder-to-shoulder — solving challenges together, celebrating milestones together, and always keeping the end-user experience in focus.

A Shared Commitment to Mutual Success

At its heart, this recognition reflects a shared ethos: that innovation thrives where integrity and collaboration meet. ECM’s legacy of service to the farm and agricultural community aligns perfectly with ChainThat’s mission to activate agility for insurers and mutuals worldwide.

The FREBird™ solution now enables ECM’s agents and underwriters to work more efficiently, supporting policyholders across the country with the speed and precision that modern insurance demands.

Looking Ahead

This milestone is not just an end, but the beginning of a deeper journey. ChainThat remains committed to empowering insurers like ECM with agile, future-ready technology that simplifies complexity and strengthens relationships across the insurance value chain.

We’re deeply grateful to the ECM team for this recognition and the spirit of partnership that made it possible. To our ChainThat teams — this milestone belongs to you. It demonstrates how shared vision, trust, and relentless execution can deliver outcomes that redefine what partnership means in our industry.

As Vikas says in his sporting language: “When you score 100, double it up — and make it count.”