About the role

At ChainThat, we are looking for a Lead Business Analyst to join the team in building innovative products and solutions to revolutionise the insurance market. This is an exciting opportunity to contribute to a paradigm-shifting product initiative, working with some of the world’s biggest and best-known companies. If you thrive on challenges, have a growth mindset, and are passionate about working with cutting-edge technology, we want to hear from you!

Who are we?

At ChainThat, we create enterprise-grade insurance technology platforms designed to help insurance organisations unlock their full potential. With a presence in the UK, US, and India, we combine industry insights and advanced technology to develop innovative solutions that are faster, more connected, and streamlined.

Our platforms go beyond standard offerings, enabling insurers, reinsurers, MGAs, and brokers to achieve genuine agility and seamless connectivity across their ecosystems. Driven by our core purpose and commitment to excellence, we empower our clients to activate agility and embrace the future of insurance.

Job Location

Noida / Gurugram

Job responsibilities

• Analyse requirements by discussing with the client and internal product teams
• Capture the requirements and detail the acceptance criteria to get them agreed with all the stakeholders
• Design, configure, and test different parts of the system based on customer’s needs and lines of businesses
• Hand-on understanding of the system to support the configuration activities
• Test the system for delivered configuration against business requirements
• Give feedback to the product engineering team about the platform functionality
• Troubleshoot and resolve issues related to product configuration
• Continuously improve the configuration process through identifying and implementing process improvements

Essential Skills

• 10+ years of experience in configuration or related field of product configuration
• Bachelor or Master Degree : Preferrable to have some insurance domain qualification/certification
• Systems analysis using structured methods e.g. use cases, business process maps/documents, data models
• Prior knowledge of Policy admin systems in P&C Insurance domain
• Prior experience in insurance product configuration
• Understanding of Policy/Claims/Billing systems and life cycles would be an added advantage
• Understanding of US / European markets and products is an added advantage
• Understanding data structures and data relationships e.g. JSON
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams.
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Experience in understanding software platform releases and life cycle
• Experience with source version code tools such as git/GitHub, or other similar tools

Our promise to you

At ChainThat, you’ll join a team of experts passionate about reshaping the insurance landscape. Our inclusive, supportive, and dynamic work environment encourages collaboration and values diverse perspectives.

We are proud to champion innovation, foster professional growth, and make a meaningful impact on the global insurance market. As an equal opportunity employer, we invite you to be part of our journey to transform the industry through cutting-edge technology and forward-thinking solutions. Together, let’s activate agility and build the future of insurance.

Please share your resume and details at recruitment@chainthat.com